According to the Hokkaido University Business Continuity Plan During Coronavirus Outbreak (BCP) the university precautionary level has been lowered to Level 2. Since the status has been lowered to Level 2, the Student Advice and Counseling Center has adopted the following operating plan. Please note that the Center’s consultation system is subject to change due to changes in the level of the university’s BCP.
○Student Counseling Office, International Student Counseling Office, Accessibility Services Office
Consultations: As a rule, remote consultation (ZOOM or WEBEX) will be used.
However, we will take into account the student’s condition in addition to technological factors (Internet environment, etc.) and based on that assessment, we may decide to provide face-to-face counseling in some cases.
How to make an appointment: Appointments can be made by email only. If you would like to request a face-to-face appointment, please inform us by email when making your appointment.
yoyaku(at)sacc.hokudai.ac.jp (Student Counseling Office, International Student Counseling Office)
aso(at)sacc.hokudai.ac.jp (Accessibility Services Office)
Consultation hours: 9:00-17:00
Staff availability: Due to coronavirus precautions, part of the staff works from home. (Remote consultations are handled by counselors in the Student Advice and Counseling Center.)
〇 Countermeasures against infectious diseases at the Student Advice and Counseling Center
We have a strict coronavirus infection control policy in the Center, so you can rest assured that we will make exceptions for face-to-face consultations when deemed necessary. The temperature of staff (daily) and visitors is taken, gargling, hand-washing, and disinfection, wearing masks, room ventilation, and social distance measures are ensured. Acrylic boards are installed in the interview rooms and reception area to prevent transmission.
○Peer Support Unit
The International Student Support Desk is available for email and phone inquiries.
For email inquiries, please email to
supportdesk(at)sacc.hokudai.ac.jp
For telephone inquiries, please call us at 011-706-8071 on weekdays (12:00-14:00).
Online Language Corner will be held on Tuesdays from 12:15-12:45 starting from October 5. If you would like to participate, please send mail to the following email address by 12 pm on the day you would like to participate. The Support Desk staff will send you the Zoom link. You are welcome to observe also, just let us know!
supportdesk@sacc.hokudai.ac.jp
The Peer Support Room (Student Consultation Section) is not available as of October 1. We will be available from October 11.
Hokkaido University Student Advice and Counseling Center
Telephone: 011-706-7463 / 011-706-8001(English available)
Email address: yoyaku@sacc.hokudai.ac.jp
As of July 1, 2021