We refer you to the appropriate services and organizations when it is deemed necessary. As a wide range of support services and organizations are available in/out of the university, we can advise if you “do not know whom to contact.”
*If we need to share information with outside organizations, we will do so after obtaining your consent.
Our Service Organizations
Health Care Center
Location: Next to the gym
Hours (sign-up for consultation): 13:00 – 15:30 on weekdays
Hours (first aid): 8:30 – 17:00 on weekdays
TEL: 011-706-5348
[Mental Health Consultation]
For appointments: (10:00 – 16:00 on weekdays)
https://www.hokudai.ac.jp/hoken/
Learning Support Office
Location: 2nd floor, Institute for the Advancement of Higher Education (E210 for consultation on career options/academic accomplishment, E211 for study support)
Hours: 8:30 – 17:00 on weekdays
TEL: 011-706-7526
Email: lso(at)high.hokudai.ac.jp
https://lso.high.hokudai.ac.jp/
Career Center
Location: 1st floor, Clark Memorial Student Center
Hours: 8:30 – 18:00 on weekdays
TEL: 011-706-3271・3273
Email: ccsup2(at)academic.hokudai.ac.jp
http://cc.academic.hokudai.ac.jp/
Harassment Services Office
Hours: 9:30 – 18:00 on weekdays
TEL: 011-706-2095、011-706-2096
Email: soudan(at)general.hokudai.ac.jp
https://www.hokudai.ac.jp/jimuk/soumubu/jinjika/sekuhara/index.htm
Our Service Offices
Counseling Rooms in Departments/Schools
Student Counseling Office, Graduate/ School of Humanities and Human Sciences
Hours: 13:00 – 17:00 on Tuesdays/Fridays
Location: 2nd floor, Administrative Building, Faculty of Humanities and Human Sciences
Email: letsoudan＠let.hokudai.ac.jp https://www.let.hokudai.ac.jp/general/collaborator
Student Counseling Office, School/Graduate School of Law
Hours: 13:00 – 17:00 on Tuesdays/Fridays
Location: 2nd floor, Administrative Building, Faculty of Humanities and Human Sciences
Email: letsoudan＠let.hokudai.ac.jp
https://www.juris.hokudai.ac.jp/current/support/madoguchi.html
Student Life Support Office, Graduate/ School of Science
Hours: 13:00 – 17:00 on Tuesdays/Thursdays
Location: Room N215, 2nd floor, Main Building, School of Science
TEL: 011-706-3716
Email: nayami(at)sci.hokudai.ac.jp
https://www2.sci.hokudai.ac.jp/faculty/counseling
General Consulting Office, Gradute/School of Engineering
Hours: 11:00 – 13:00/14:00 – 18:00 on Tuesdays and 10:00 – 13:00/14:00 – 17:00 on Fridays
Location: Room C201, 2nd floor, Building C, School of Engineering
TEL: 011-706-7297
Email: nandemo(at)eng.hokudai.ac.jp https://nandemo-next.eng.hokudai.ac.jp/
Student Counseling Office, IMCTS (International Media, Communication, and Tourism Studies)
Hours: 9:00 –14:00 on Mondays or Wednesdays
Location: Room 607, 6th floor, Media Building
Email: soudanshitsu(at)imc.hokudai.ac.jp
https://www.imc.hokudai.ac.jp/life/consult/index.html
Student Counseling Office, Graduate/School of Fisheries Sciences
Hours: 9:00 – 17:00 on weekdays
Location: 2nd floor, Student Center
TEL: 0138-40-5647
Email: soudan(at)fish.hokudai.ac.jp
https://www2.fish.hokudai.ac.jp/campus-life/page-220.html
Outside Service Organizations
Consultation on Emotional Baggage
Hokkaido Inochi no Denwa (Suicide Prevention Center)
Hours: 24/7 service
TEL: 011-231-4343, 0570-783-556, 0120-783-556
https://www.inochi-tel.com/
Sapporo Kokoro no Center, City of Sapporo (Mental Welfare Center)
Services available for those registered with Sapporo City only
Phone consultations about mental health
TEL: 011-622-0556, 0570-064-556
http://www.city.sapporo.jp/eisei/gyomu/seisin/counseling/index.html
Hokkaido Prefectural Center of Mental Health and Welfare
Services available with or without registration with Sapporo City
Phone consultations about mental health
TEL: 0570-064-556
http://www.pref.hokkaido.lg.jp/hf/sfc/sodan.htm
Sapporo Wakamono Support Station (Youth Support Office)
Support for hikikomori and NEETs
TEL: 011-223-4421
http://saposute.net/
Japanese Society of Certified Clinical Psychologists
TEL: 03-3813-9990
Regular phone consultations: 9:00 – 12:00 (on Monday/Wednesday/Friday) and 19:00 – 21:00 (on Monday – Friday)
http://www.jsccp.jp/about/tel.php
Emergency Information Center of Clinical Psychiatry, Sapporo City
Emergency consultations during the nighttime/weekends/holidays
Nighttime: 5 pm – 9 am on the following morning, Saturday/Sunday/Holiday: round the clock (24 hours)
TEL: 011-204-6010
http://www.city.sapporo.jp/eisei/gyomu/seisin/about/index.html
For Victims of Crimes, Products/Services-related Damages and Legal Issues
Consultation Center, Hokkaido Prefectural Police HQ
Hours: 24/7 service
TEL: #9110
https://www.police.pref.hokkaido.lg.jp/consult/soudan/soudan.html
Sexual Crime Victims 110 (Police)
Hours: 24/7 service
TEL: 0120-756-310, 011-242-0319
https://www.npa.go.jp/higaisya/seihanzai/seihanzai.html
Victim Support Center, National Network for Victim Support
Consultation services for crime victims
TEL: 011-232-8740
http://www.counseling.or.jp/contents/introduction/introduction_02.html
Legal Consultation for Crime Victims by Lawyers, Sapporo Bar Association
TEL: 011-251-7822
https://www.satsuben.or.jp/center/by_content/detail08.html
Hokkaido Consumer Affairs Center
TEL: 050-7505-0999
http://www.do-syouhi-c.jp/
Sapporo District Office, Japan Legal Support Center
General legal consultation
TEL: 050-3383-5555
https://www.houterasu.or.jp/chihoujimusho/sapporo/index.html