News and Events

news and events

The Student Advice and Counseling Center’s Counseling Policy in Response to the “Hokkaido University Business Continuity Plan During Coronavirus Outbreak” (Level 1)

Nov 01, 2021
  • emergency

In response to the change to Level 1 of the “Hokkaido University Business Continuity Plan During Coronavirus Outbreak,” the Student Advice and Counseling Center (SACC) is now offering consultation services under the following system. Although the status has been lowered to Level 1, we are still taking a cautious approach, as online classes are the current standard at Hokkaido University. Coronavirus infections are still widespread, so we are postponing the shift to face-to-face counseling. Please note that the Center’s consultation system is subject to change due to changes in the level of the university’s BCP.

 

○Student Counseling Office, International Student Counseling Office, Accessibility Services Office

Consultations:    As a rule, remote consultation (ZOOM or WEBEX) will be used.
However, we will take into account the student’s condition in addition to technological factors (Internet environment, etc.) and based on that assessment, we may decide to provide face-to-face counseling in some cases.

How to make an appointment: Appointments can be made by email only. If you would like to request a face-to-face appointment, please inform us by email when making your appointment.
yoyaku(at)sacc.hokudai.ac.jp (Student Counseling Office, International Student Counseling Office)
aso(at)sacc.hokudai.ac.jp (Accessibility Services Office)
Consultation hours: 9:00-17:00
Staff availability: Due to coronavirus precautions, part of the staff works from home. (Remote consultations are handled by counselors in the Student Advice and Counseling Center.)

 

〇 Countermeasures against infectious diseases at the Student Advice and Counseling Center

We have a strict coronavirus infection control policy in the Center, so you can rest assured that we will make exceptions for face-to-face consultations when deemed necessary. The temperature of staff (daily) and visitors is taken, gargling, hand-washing, and disinfection, wearing masks, room ventilation, and social distance measures are ensured. Acrylic boards are installed in the interview rooms and reception area to prevent transmission.

 

○Peer Support Unit

The International Student Support Desk is available for email and phone consultations. Zoom Language Corner will be held on Tuesdays (12:15-12:45). For email consultations and to register for Language Corner, please email to supportdesk (at) sacc.hokudai.ac.jp.
For telephone consultations, please call us at 011-706-8071.

The Peer Support Room (Student Consultation Section) is available for email inquiries.
For email inquiries, please email
peer-support (at) academic.hokudai.ac.jp

 

Hokkaido University Student Advice and Counseling Center
Telephone: 011-706-7463 / 011-706-8001(English available)
Email address: yoyaku (at) sacc.hokudai.ac.jp

As of November 1, 2021

Become a peer supporter

Hokkaido University takes applications for peer supporters at designated times throughout the year. Peer supporters are paid part-time staff (administrative assistant) of the university. Check out the peer support unit web site or come to the Center for more information.

Thinking about visiting us?

If you would like to make a counseling appointment, please call us, email us, or even just drop by in person. Students with appointments are given priority, so we recommend making an appointment.